Legal
Privacy Policy
Effective Date: August 3, 2026
LJD Home Improvements respects your privacy. This policy explains what information we collect when you visit our website or contact us about a project, how we use it, and the choices you have.
1Information We Collect
Information you give us. Your name, phone number, email address, project address, and any details you share about the work you're considering. This includes information submitted through forms on our website, forms on social media platforms such as Facebook and Instagram, phone calls, and text messages.
Information collected automatically. Browser type, device type, IP address, pages viewed, and referral source. This is gathered through cookies and standard website analytics.
Text message consent records. If you agree to receive text messages from us, we keep a record of your phone number, the date and time you consented, and how consent was given.
2How We Use Your Information
We use the information we collect to:
- Respond to project inquiries and schedule estimates
- Provide quotes, contracts, invoices, and job updates
- Coordinate scheduling with you and our crews
- Follow up on completed work and request feedback
- Send promotional offers, if you have opted in to receive them
- Improve our website and understand how visitors find us
3Text Messaging
If you provide your phone number and check the consent box on one of our forms, or otherwise agree in writing, you may receive text messages from LJD Home Improvements. These can include estimate scheduling, appointment reminders, project updates, and occasional promotional offers.
Message frequency varies depending on your project and activity. Message and data rates may apply. Reply STOP at any time to unsubscribe. Reply HELP for assistance, or contact us using the details in Section 9.
Consent to receive text messages is not a condition of purchasing any product or service from us.
4Sharing Your Information
We do not sell your personal information. Mobile phone numbers and text messaging consent are never shared with third parties or affiliates for their own marketing purposes. This information is excluded from all data sharing. We share limited information only where it is necessary to do the work:
- With subcontractors and suppliers assigned to your project, and only the details needed to complete it
- With service providers that operate our business systems, such as our customer management software, phone and messaging providers, payment processors, and website hosting
- Where required by law, court order, or government request, or to protect our rights, property, or the safety of others
5Cookies and Tracking
Our website uses cookies and similar technologies to remember your preferences, measure traffic, and understand which pages people find useful. We may also use advertising tools from platforms such as Meta and Google to measure the performance of our ads.
You can control or disable cookies through your browser settings. Some parts of the site may not work properly if you do.
6Data Security
We take reasonable steps to protect the information we hold, including limiting internal access to it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
7Your Rights
Depending on where you live, you may have the right to request access to the personal information we hold about you, ask us to correct it, or ask us to delete it. To make a request, contact us using the details in Section 9. We may need to verify your identity before acting on a request.
8Children
Our website and services are intended for adults. We do not knowingly collect personal information from anyone under 18.
9Contact Us
Questions about this policy, or requests regarding your information, can be sent to:
LJD Home Improvements — Attn: Louis J. D'Atena, 4818 Wilshire Ln, Oakdale, NY 11769
Email: [email protected] | Phone: (631) 636-8830 | Website: ljdhome.com
10Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of our website after an update means you accept the revised policy.